Privacy Policy

1. Our Commitment to Your Privacy

CloudFerry, developed and operated by CloudFerry on behalf of Kunming YunFeiJin Trading Co., Ltd., a company registered at Attach 1-PL, No. 82 Xiaoba Road, Lianmeng Street, Panlong District, Kunming, Yunnan 650000, China (CN), is committed to protecting the privacy and security of every individual who interacts with our services. This Privacy Policy explains in clear and comprehensive terms how we collect, use, store, share, and safeguard information obtained from visitors to our website at https://www.cloudferry.autos, from clients who engage our computer systems design and related services, and from any other individual whose personal data comes into our possession during the ordinary course of business.

We believe that transparency is the foundation of trust. This document is designed to give you a complete understanding of our data practices. We encourage you to read it thoroughly. If after reading you have any questions or concerns, you may reach us at touch@cloudferry.autos or by telephone at +1 (229) 860-9359. We will respond to all privacy-related inquiries promptly and with the seriousness they deserve.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website and services immediately. This policy applies to all information collected through our website, through email and text communications, through telephone conversations, through in-person meetings, and through any other channel through which you interact with CloudFerry.

2. Scope of This Privacy Policy

This Privacy Policy covers all personal data processed by CloudFerry in connection with the provision of computer systems design and related services. The scope of this policy extends to our public-facing website at cloudferry.autos and all associated subdomains, to any client portal or project management interface we may provide, to our email communications at the touch@cloudferry.autos address, to our telephone support line at +1 (229) 860-9359, to any physical documents we may receive at our office address in Kunming, Yunnan, and to any data collected through third-party platforms where CloudFerry maintains an official presence.

This policy does not apply to information collected by any third party, including through any application or content that may link to or be accessible from our website. We are not responsible for the privacy practices of websites operated by third parties, even if our website provides links to them. We encourage you to read the privacy policy of every website you visit that collects personal data.

This policy also does not apply to anonymized or aggregated data that cannot reasonably be used to identify an individual. We reserve the right to use de-identified and aggregated data for analytical, research, and business development purposes without restriction.

3. Categories of Information We Collect

CloudFerry collects several categories of information depending on the nature of your interaction with us. The categories include identification data such as your full name, job title, company affiliation, and professional designation. Contact data includes your email address, telephone number, physical mailing address, and any messaging platform handles you choose to share with us. Technical data includes your IP address, browser type and version, operating system, device identifiers, referring URL, pages visited on our website, time spent on each page, and other diagnostic data that your browser transmits automatically when you access our website.

For clients who engage our professional services, we may also collect engagement data including project requirements, system architecture details, infrastructure configuration files, code repositories, access credentials to development and staging environments, and internal documentation necessary to perform the contracted work. Billing data may include invoicing information, bank account details, payment card information, and transaction records. We treat all client engagement data with the highest level of confidentiality and purpose-limitation as described further in the sections below.

Communication data includes the content of emails, messages, and any attachments you send us, as well as notes taken during telephone conversations and video conferences. We also collect preference data including your communication preferences, service interests, and feedback you provide through surveys, reviews, or direct correspondence. Where required for recruitment purposes, we may collect employment application data including your resume, cover letter, portfolio, references, and work history.

4. How We Collect Information

CloudFerry collects information through multiple channels and methods. Direct collection occurs when you voluntarily provide information to us by filling out forms on our website including the contact inquiry form, by sending us an email at touch@cloudferry.autos, by calling our telephone number, by participating in a consultation call or video meeting, or by submitting information through any other direct interaction with our team members.

Automatic collection occurs through cookies, web beacons, server logs, and similar tracking technologies that record information about your device and your interaction with our website. This technical data is collected automatically when your browser requests pages from our servers. We use this data to understand website traffic patterns, to diagnose technical issues, to improve website performance, and to maintain the security of our systems against unauthorized access and denial-of-service attacks.

Third-party collection may occur when you interact with CloudFerry through platforms we do not control, such as social media networks, professional networking sites, or business directories. Information from these platforms is governed by the privacy policies of each respective platform. We may also receive information about you from publicly available sources, from business partners, or from referral sources, in each case in compliance with applicable data protection law.

5. Purposes for Which We Use Your Information

CloudFerry uses the information we collect for clearly defined business purposes. Our primary purpose is to deliver the computer systems design and related services that you have requested from us. This includes understanding your requirements, designing appropriate technical solutions, implementing those solutions, testing and validating deliverables, and providing ongoing support and maintenance.

We use your contact information to communicate with you about your projects, to send you status updates, to respond to your inquiries and support requests, to send invoices and process payments, to notify you of changes to our policies or terms, and to provide you with information about our services that may be relevant to your interests. You may opt out of non-essential communications at any time by contacting us.

We use technical data to operate, maintain, and improve our website and service infrastructure. This includes monitoring server performance, diagnosing and repairing faults, detecting and preventing security incidents, analyzing usage patterns to optimize user experience, and ensuring compliance with our terms of service and acceptable use policies.

We use aggregated and anonymized data for business analytics, service development, market research, and strategic planning. This data does not identify any individual and is used solely for internal business purposes.

6. Legal Basis for Processing

CloudFerry processes personal data in accordance with applicable data protection regulations. Where we act as a data controller, our processing is based on one or more of the following legal grounds. Consent forms the basis when you have given us clear and explicit permission to process your personal data for a specific purpose, such as when you subscribe to receive marketing communications or when you agree to the use of non-essential cookies. You have the right to withdraw your consent at any time, and we have made the withdrawal process as straightforward as possible.

Contractual necessity forms the basis when processing is required to perform a contract with you or to take steps at your request prior to entering into a contract. This covers the vast majority of our client engagement processing, including project planning, service delivery, billing, and support. Without this processing, we would be unable to fulfill our contractual obligations to you.

Legitimate interests form the basis when processing is necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your rights and freedoms. This includes processing for fraud prevention, network and information security, direct marketing of our own services to existing clients, and internal administrative purposes. We carefully balance our legitimate interests against your privacy rights in each such case.

Legal obligation forms the basis when processing is necessary to comply with applicable laws, regulations, court orders, or governmental requests. This may include tax reporting obligations, compliance with anti-money laundering regulations, or responding to valid legal process from law enforcement authorities.

7. Data Storage and Retention

CloudFerry stores personal data on secure servers located in multiple jurisdictions to ensure service availability and disaster recovery capability. Our primary data storage infrastructure is hosted with reputable cloud service providers that maintain industry-standard security certifications including SOC 2, ISO 27001, and PCI-DSS where applicable. All data is encrypted in transit using TLS 1.3 and encrypted at rest using AES-256 encryption. Access to production data is strictly limited to authorized personnel and is protected by multi-factor authentication, role-based access controls, and comprehensive audit logging.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. For client engagement data, the retention period is the duration of the client relationship plus an additional seven years to comply with tax and commercial record-keeping requirements, to defend against potential legal claims, and to maintain institutional knowledge necessary for ongoing service continuity. For website visitor data collected through cookies and server logs, the retention period is a maximum of twenty-six months from the date of collection, after which the data is either deleted or irreversibly anonymized.

For marketing communication data, we retain your contact information and preferences until you unsubscribe or request deletion. For job application data from unsuccessful candidates, we retain the information for twelve months after the conclusion of the recruitment process unless you consent to a longer retention period. At the end of each applicable retention period, personal data is securely deleted using methods that prevent recovery, or is irreversibly anonymized so that it can no longer be associated with any individual.

8. Data Sharing and Disclosure

CloudFerry does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We do not monetize personal data through data brokerage, advertising networks, or any other form of data commercialization. The circumstances under which we may share personal data with third parties are limited to the specific situations described below, and in each case we require the recipient to provide at least the same level of protection as described in this policy.

We share data with service providers and subcontractors who perform functions on our behalf, including cloud hosting providers, email service providers, payment processors, accounting software platforms, project management tools, and professional advisors such as lawyers and accountants. These service providers are contractually bound to process personal data only on our documented instructions, to implement appropriate security measures, and to delete or return the data upon completion of their services.

We may disclose personal data if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, to protect your safety or the safety of others, to investigate fraud, or to respond to a government request. We may also disclose or transfer personal data in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, provided that the recipient agrees to honor the terms of this Privacy Policy with respect to your personal data.

Where we transfer personal data across international borders to countries that may not provide an equivalent level of data protection, we implement appropriate safeguards including standard contractual clauses, binding corporate rules where applicable, and technical measures such as encryption and tokenization. You may request further information about these safeguards by contacting us.

9. Cookies and Tracking Technologies

CloudFerry uses cookies and similar tracking technologies on our website to ensure proper functionality, to enhance security, to analyze usage patterns, and to improve user experience. A cookie is a small text file that a website stores on your device when you visit. Cookies may be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a predetermined period or until you manually delete them.

Our website uses essential cookies that are strictly necessary for the operation of the website. These include cookies that maintain your session state, remember your cookie consent preferences, and protect against cross-site request forgery attacks. These essential cookies do not require your consent because the website cannot function properly without them. We do not use these cookies to track your browsing activity across other websites.

We also use analytics cookies, specifically through Google Analytics, to understand how visitors interact with our website. These cookies collect information about which pages are visited, how long visitors spend on each page, which links are clicked, and the general geographic region from which visitors access the site. The data collected is anonymized and aggregated. We have configured Google Analytics to mask IP addresses and to respect Do Not Track signals where supported by your browser.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse all cookies, to delete existing cookies, or to be notified when a cookie is set. Please note that disabling essential cookies may affect the functionality of our website. For more detailed information about managing cookies, visit the help documentation for your specific browser.

10. Third-Party Services

CloudFerry integrates with and relies upon certain third-party services in the delivery of our computer systems design and related services. These third-party services may include cloud infrastructure platforms such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform, which we use to host client environments, run automated tests, and operate our internal tooling. Our use of these platforms is governed by the respective terms of service and data processing agreements of each provider.

We may also use third-party communication and collaboration tools including email services, video conferencing platforms, instant messaging applications, and project management software. When you interact with us through these platforms, the platform provider may collect and process personal data in accordance with its own privacy policy. We encourage you to review the privacy policies of these third-party services if you have concerns about how they handle your data.

Our website currently does not embed third-party advertising networks, social media tracking pixels for advertising purposes, or data broker integrations. If this changes in the future, we will update this Privacy Policy and, where required by law, obtain your consent before enabling such functionality.

11. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These rights may include the right to access the personal data we hold about you and to receive a copy in a structured, commonly used, and machine-readable format. You may have the right to request correction of inaccurate personal data and to have incomplete personal data completed. You may have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when the data has been processed unlawfully.

You may have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of the data or when you have objected to processing. You may have the right to object to processing based on legitimate interests or for direct marketing purposes. Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact us at touch@cloudferry.autos with the subject line Data Protection Rights Request. We will respond to your request within thirty calendar days of receipt. We may need to verify your identity before processing your request, which may require you to provide additional information. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive, in which case we may charge a reasonable fee or decline to act on the request.

If you believe that our processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the supervisory authority in your country of residence, your place of work, or the place of the alleged infringement. We encourage you to contact us first so that we can attempt to resolve your concern directly and efficiently.

12. Data Security Measures

CloudFerry implements and continuously maintains a comprehensive set of technical, administrative, and physical security measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access. Our security framework is based on industry best practices and is regularly reviewed and updated to address evolving threats.

Our technical measures include the use of TLS 1.3 for all data in transit, AES-256 encryption for all data at rest, network segmentation and firewalling, intrusion detection and prevention systems, endpoint protection across all corporate devices, regular vulnerability scanning and penetration testing, automated patch management, secure configuration baselines, and comprehensive logging with real-time security event monitoring. Access to production systems is protected by multi-factor authentication, and all access is logged and periodically audited.

Our administrative measures include a documented information security policy, mandatory security awareness training for all personnel, background checks for employees and contractors with access to sensitive data, formal incident response procedures, a vendor risk management program, data classification and handling policies, and regular compliance audits. Our physical security measures include access-controlled office facilities, secure workstation locking policies, and clean desk policies for all work areas.

Despite these measures, no method of electronic storage or transmission over the internet is completely secure. While we strive to protect your personal data using commercially reasonable means, we cannot guarantee its absolute security. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in accordance with applicable legal requirements.

13. Childrens Privacy

CloudFerry services are not directed to individuals under the age of sixteen, and we do not knowingly collect personal data from children under sixteen. Our website and services are designed for business professionals and organizations engaging in enterprise technology projects. If we become aware that we have inadvertently collected personal data from a child under the age of sixteen without verified parental consent, we will take immediate steps to delete that information from our systems.

If you are a parent or guardian and you believe that your child has provided us with personal data without your consent, please contact us immediately at touch@cloudferry.autos. We will investigate your report promptly and take all necessary corrective action.

14. Changes to This Privacy Policy

CloudFerry reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or changes in our business operations. When we make material changes to this policy, we will notify you by posting a prominent notice on our website at least thirty days before the changes take effect. We will also update the Last Updated date at the top of this page and, where we have your contact information, we may send you an email notification about significant changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of our website and services after the effective date of any changes constitutes your acceptance of the revised policy. If you do not agree with the revised policy, you should discontinue use of our website and services and contact us to request deletion of your personal data, subject to any legal obligations that require us to retain certain information.

15. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we encourage you to reach out to us directly. We are committed to addressing your concerns promptly, transparently, and thoroughly.

We will acknowledge your inquiry within three business days and provide a substantive response within thirty calendar days. For urgent privacy matters, please include the word Urgent in your email subject line and we will prioritize your message accordingly.